45 beds - midsize

Astoria Assisted Retirement Living

701 Overlook Dr, Winter Haven, FL 33884-1671 - Polk County

Call (863) 318-5000 View on map State record

Findings by severity

Florida sorts every inspection deficiency into a severity class, Class I being the most serious. These counts cover the state's current review period.

Class III

Indirect threat to resident health, safety or security

Inspection history

10 published surveys since October 2012, 2 of them complaint investigations. This is the full record, so it reaches further back than the review-period counts above.

Sep 29, 2025Complaint investigation
No deficiencies cited
Dec 19, 2024Standard
3 deficiencies cited
- Class 3Staffing Standards - StaffCorrected Jan 31, 2025
- Class 3Training - Staff In-serviceCorrected Jan 31, 2025
- Class 3Training - Assis Self-admin Meds & Med MgmtCorrected Jan 31, 2025
Aug 15, 2024Initial Licensure
No deficiencies cited
Jan 3, 2023Standard
4 deficiencies cited
- Class 3Training - Staff In-serviceCorrected Mar 9, 2023
- Class 3Training - Do Not Resuscitate OrdersCorrected Mar 9, 2023
- Class 3Records - ResidentCorrected Mar 9, 2023
- Class 3In-person VisitationCorrected Mar 9, 2023
Jan 14, 2021Standard
1 deficiency cited
- Class 3Staffing Standards - StaffCorrected Feb 18, 2021
Oct 17, 2018Standard
No deficiencies cited
Oct 4, 2016Standard
4 deficiencies cited
- Class 3Staffing Standards - StaffCorrected Nov 7, 2016
- Class 3Training - Staff In-serviceCorrected Nov 7, 2016
- Class 3Training - First Aid and CPRCorrected Nov 7, 2016
- Class 3Training - Do Not Resuscitate OrdersCorrected Nov 7, 2016
Oct 13, 2014Standard
No deficiencies cited
May 29, 2013Complaint investigation
1 deficiency cited
- Class 3Resident Care - SupervisionCorrected Aug 9, 2013
Oct 17, 2012Standard
1 deficiency cited
- Class 3Medication - Self Administered MedicationsCorrected Dec 7, 2012

What this home reports offering

Self-reported to the state by the facility. Confirm anything that matters to you.

Activities

Arts and Crafts
Cooking Classes
Dancing
Exercise Classes
Games/Cards
Music Programs
Shopping
Social Events/Outings
Theater and Movies

Consumer Information

Bed Hold Policy

Facility record

License number: 11898
License status: Licensed
Licensed capacity: 45 beds
Rooms: 33 private, 12 shared
Beds by payment type: 45 private pay
Nurse on staff: Yes, 24 hours, on staff
Administrator: Zahaziel Flores
Licensee: Lake Wales Health Care Operations Company, LLC
Current license issued: Jan 19, 2025
License expires: Jan 18, 2027

Payment and coverage

Medicaid assisted living waiver
Medicaid assistive care services
Optional State Supplement beds
VA benefits accepted
Insurance or HMO accepted

The waiver covers long-term care costs. Assistive care services covers personal care only. Optional State Supplement beds are set aside for low-income residents whose income does not cover room and board.

Languages spoken

Creole
English
Spanish

Questions worth asking

Which staff are awake overnight, and how many?
What is the monthly rate, and what is billed on top of it?
What happens if my parent's care needs increase?
Can I see the last inspection report and the plan of correction?

Source: Florida Agency for Health Care Administration (AHCA) licensing and survey records. Verified 2026-08-15. Every licensed home appears here whether or not it pays us.

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