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105 beds - large community

Brookdale Highlands

4250 Lakeland Highlands Rd, Lakeland, FL 33813 - Polk County

Call (863) 701-7820View on mapState record

Findings by severity

Florida sorts every inspection deficiency into a severity class, Class I being the most serious. These counts cover the state's current review period.

1
Class I
Immediate danger, death or serious harm to a resident
12
Class III
Indirect threat to resident health, safety or security
4
Unclassified
Severity not classified in the state record

Inspection history

33 published surveys since September 2012, 17 of them complaint investigations. This is the full record, so it reaches further back than the review-period counts above.

  1. Complaint investigation
    2 deficiencies cited
    • Class 3Resident Care - Elopement StandardsCorrected Jul 23, 2026
    • Class 3Alzheimer Disease/Dementia; TrainingCorrected Jul 23, 2026
  2. Complaint investigation
    No deficiencies cited
  3. Standard
    2 deficiencies cited
    • Class 3Staffing Standards - StaffCorrected Jan 4, 2025
    • Class 3Alzheimer Disease/Dementia; TrainingCorrected Jan 4, 2025
  4. Complaint investigation
    No deficiencies cited
  5. Complaint investigation
    No deficiencies cited
  6. Complaint investigation
    2 deficiencies cited
    • Class 3Training - Staff In-serviceCorrected Dec 1, 2023
    • Class 3Training - AdrdCorrected Dec 1, 2023
  7. Complaint investigation
    No deficiencies cited
  8. Complaint investigation
    No deficiencies cited
  9. Standard
    1 deficiency cited
    • Class 3Training - Assis Self-admin Meds & Med MgmtCorrected Jan 19, 2023
  10. Complaint investigation
    No deficiencies cited
  11. Standard
    2 deficiencies cited
    • Class 3Resident Care - Rights & Facility ProceduresCorrected Aug 26, 2022
    • Class 3Medication - Assistance with Self-adminCorrected Nov 21, 2022
  12. Complaint investigation
    3 deficiencies cited
    • Class 1Resident Care - Rights & Facility ProceduresCorrected Feb 22, 2022
    • Class 3Training - Core & Competency TestCorrected May 6, 2022
    • Class 3Training - AdrdCorrected Feb 22, 2022

Showing the 12 most recent of 33 published surveys. The rest are on AHCA's public record search.

Legal actions on file

Formal actions the state took. Actions may predate the current owner.

ActionReasonInitiatedFine
FineSurveyApr 7, 2022$11,500
FineReportingDec 28, 2017$500
Change of ownership occurredNot statedSep 20, 2010-
Change of ownership occurredNot statedJun 20, 2006-

What this home reports offering

Self-reported to the state by the facility. Confirm anything that matters to you.

Activities

  • Arts and Crafts
  • Cooking Classes
  • Exercise Classes
  • Games/Cards
  • Gardening
  • Music Programs
  • Shopping
  • Social Events/Outings
  • Theater and Movies

Consumer Information

  • Bed Hold Policy

Special Programs and Services

  • Massage Therapy/Spa
  • Memory Care
  • Occupational Therapy
  • Pet Therapy
  • Physical Therapy
  • Speech Therapy

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