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70 beds - large community

Certus Wl Opco LLC

11120 Lake Underhill Road, Orlando, FL 32825 - Orange County

Findings by severity

Florida sorts every inspection deficiency into a severity class, Class I being the most serious. These counts cover the state's current review period.

3
Class II
Direct threat to resident health, safety or security
12
Class III
Indirect threat to resident health, safety or security
1
Unclassified
Severity not classified in the state record

Inspection history

11 published surveys since December 2019, 6 of them complaint investigations. This is the full record, so it reaches further back than the review-period counts above.

  1. Standard
    1 deficiency cited
    • Class 3Resident Care - Elopement StandardsCorrected May 15, 2026
  2. Complaint investigation
    1 deficiency cited
    • Class 2Resident Care - SupervisionCorrected Jul 31, 2025
  3. Standard
    3 deficiencies cited
    • Class 3Resident Care - Elopement StandardsCorrected May 13, 2024
    • Class 3Food Service - General ResponsibilitiesCorrected May 13, 2024
    • Class 3Food Service - Dietary StandardsCorrected May 13, 2024
  4. Complaint investigation
    5 deficiencies cited
    • Class 3Admissions - Continued ResidencyCorrected Oct 18, 2023
    • Class 2Resident Care - SupervisionCorrected Oct 18, 2023
    • Class 3Resident Care - Elopement StandardsCorrected Oct 18, 2023
    • Class 3Training - Staff In-serviceCorrected Oct 18, 2023
    • Class 3Training - Do Not Resuscitate OrdersCorrected Oct 18, 2023
  5. Monitor
    No deficiencies cited
  6. Complaint investigation
    No deficiencies cited
  7. Complaint investigation
    1 deficiency cited
    • Class 3Emergency Management PlanningCorrected Aug 18, 2022
  8. Standard
    4 deficiencies cited
    • Class 2Resident Care - SupervisionCorrected May 4, 2022
    • Class 3Medication - Assistance with Self-adminCorrected Mar 31, 2022
    • Class 3Medication - Labeling and OrdersCorrected Mar 31, 2022
    • Class 3Training - AdrdCorrected Apr 8, 2022
  9. Complaint investigation
    No deficiencies cited
  10. Complaint investigation
    1 deficiency cited
    • Class 2Resident Care - SupervisionCorrected May 4, 2021
  11. Initial Licensure
    1 deficiency cited
    • Class 3Emergency Environmental ControlCorrected Jan 9, 2020

Legal actions on file

Formal actions the state took. Actions may predate the current owner.

ActionReasonInitiatedFine
FineSurveySep 11, 2023$5,000
FineSurveyMar 27, 2023$5,000
FineSurveyApr 15, 2021$4,000

What this home reports offering

Self-reported to the state by the facility. Confirm anything that matters to you.

Activities

  • Arts and Crafts
  • Dancing
  • Exercise Classes
  • Games/Cards
  • Gardening
  • Music Programs
  • Social Events/Outings
  • Theater and Movies
  • Yoga

Consumer Information

  • Bed Hold Policy

Special Programs and Services

  • Memory Care
  • Pet Therapy