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60 beds - large communityLicense status: In LitigationLimited mental health

New Era

815 W Daughtery Rd, Lakeland, FL 33809-3121 - Polk County

Findings by severity

Florida sorts every inspection deficiency into a severity class, Class I being the most serious. These counts cover the state's current review period.

1
Class I
Immediate danger, death or serious harm to a resident
2
Class II
Direct threat to resident health, safety or security
29
Class III
Indirect threat to resident health, safety or security
2
Unclassified
Severity not classified in the state record

Inspection history

28 published surveys since November 2012, 14 of them complaint investigations. This is the full record, so it reaches further back than the review-period counts above.

  1. Complaint investigation
    1 deficiency cited
    • Class 3Physical Plant - Safe Living Environ/OtherCorrected Mar 26, 2026
  2. Standard
    15 deficiencies cited
    • Class 3Resident Care - Elopement StandardsCorrected Mar 26, 2026
    • Class 3Staffing Standards - AdministratorsCorrected Jan 29, 2026
    • Class 3Staffing Standards - StaffCorrected Mar 26, 2026
    • Class 3Training - Staff In-serviceCorrected Mar 26, 2026
    • Class 3Training - HIV/AidsCorrected Mar 26, 2026
    • Class 3Training - Assis Self-admin Meds & Med MgmtCorrected Jan 29, 2026
    • Class 3Training - Nutrition & Food ServiceCorrected Mar 26, 2026
    • Class 3Training - Do Not Resuscitate OrdersCorrected Mar 26, 2026
    • Class 3Fiscal - Liability InsuranceCorrected Jan 29, 2026
    • Class 3Records - FacilityCorrected Mar 26, 2026
    • Class 3Records - StaffCorrected Mar 26, 2026
    • Class 3Records - ResidentCorrected Jan 29, 2026
    • Class 3LMH - RecordsCorrected Mar 26, 2026
    • Class 3LMH - TrainingCorrected Mar 26, 2026
    • Class 3LNS - Resident Care StandardsCorrected Mar 26, 2026
  3. Complaint investigation
    No deficiencies cited
  4. Complaint investigation
    No deficiencies cited
  5. Monitor
    1 deficiency cited
    • Class 3Risk Mgmt & QA; Adverse Incident ReportCorrected Jan 29, 2026
  6. Complaint investigation
    2 deficiencies cited
    • Class 1Physical Plant - Safe Living Environ/OtherCorrected Jun 17, 2025
    • Class 2Emergency Managementemergency ManagementCorrected Jun 13, 2025
  7. Complaint investigation
    2 deficiencies cited
    • Class 3Physical Plant - Safe Living Environ/OtherCorrected Jan 15, 2025
    • Class 3Emergency Management PlanningCorrected Jan 15, 2025
  8. Complaint investigation
    No deficiencies cited
  9. Complaint investigation
    1 deficiency cited
    • Class 3Physical Plant - Safe Living Environ/OtherCorrected Feb 21, 2024
  10. Standard
    No deficiencies cited
  11. Complaint investigation
    4 deficiencies cited
    • Class 3Resident Care - Social & Leisure ActivitiesCorrected Aug 23, 2023
    • Class 3Training - Staff In-serviceCorrected Aug 23, 2023
    • Class 3Training - Assis Self-admin Meds & Med MgmtCorrected Aug 23, 2023
    • Class 3LMH - TrainingCorrected Aug 23, 2023
  12. Complaint investigation
    3 deficiencies cited
    • Class 3Food Service - General ResponsibilitiesCorrected Mar 16, 2023
    • Class 2Fiscal - Financial StabilityCorrected Mar 16, 2023
    • Class 3Emergency Plan ApprovalCorrected Mar 16, 2023

Showing the 12 most recent of 28 published surveys. The rest are on AHCA's public record search.

Legal actions on file

Formal actions the state took. Actions may predate the current owner.

ActionReasonInitiatedFine
FineSurveyJan 29, 2026$500
FineSurveyOct 31, 2025$500
FineSurveyJun 30, 2025$15,000
FineSurveyMar 14, 2023$2,000
Change of ownership occurredNot statedJan 18, 2022-
FineSurveyAug 31, 2021$1,500
FineSurveyJun 21, 2021$500
FineReportingSep 23, 2019$250
Change of ownership occurredNot statedJul 31, 2009-
FineSurveyMar 27, 2009$2,500
FineSurveyNov 19, 2008$1,000
FineSurveyOct 23, 2008$1,500

Showing 12 of 19 recorded actions.

What this home reports offering

Self-reported to the state by the facility. Confirm anything that matters to you.

Activities

  • Arts and Crafts
  • Dancing
  • Exercise Classes
  • Games/Cards
  • Gardening
  • Music Programs
  • Other
  • Shopping
  • Social Events/Outings
  • Theater and Movies

Consumer Information

  • Bed Hold Policy

Special Programs and Services

  • Other