60 beds - large communityExtended congregate care

Ortega Gardens Alzheimer's Special Care Center

5760 Timuquana Rd, Jacksonville, FL 32210 - Duval County

Call (904) 701-7227 View on map State record

Findings by severity

Florida sorts every inspection deficiency into a severity class, Class I being the most serious. These counts cover the state's current review period.

Unclassified

Severity not classified in the state record

Inspection history

24 published surveys since September 2013, 10 of them complaint investigations. This is the full record, so it reaches further back than the review-period counts above.

Jan 30, 2025Standard
No deficiencies cited
Jan 24, 2024Complaint investigation
No deficiencies cited
May 9, 2022Standard
No deficiencies cited
Dec 8, 2021Complaint investigation
No deficiencies cited
Feb 18, 2021Monitor
No deficiencies cited
Oct 2, 2019Standard
2 deficiencies cited
- Class 3Staffing Standards - StaffCorrected Oct 14, 2019
- Class 4Training - Documentation & MonitoringCorrected Oct 14, 2019
Mar 28, 2019Expansion
No deficiencies cited
Mar 7, 2019Complaint investigation
No deficiencies cited
Nov 1, 2018Monitor
1 deficiency cited
- Class 3Emergency Environmental ControlCorrected Nov 20, 2018
Jun 13, 2018Monitor
No deficiencies cited
Feb 28, 2018Complaint investigation
No deficiencies cited
Sep 21, 2017Complaint investigation
No deficiencies cited

Showing the 12 most recent of 24 published surveys. The rest are on AHCA's public record search.

Legal actions on file

Formal actions the state took. Actions may predate the current owner.

Action	Reason	Initiated	Fine
Deny License Modification	Application	Jun 24, 2014	-

What this home reports offering

Self-reported to the state by the facility. Confirm anything that matters to you.

Activities

Arts and Crafts
Exercise Classes
Games/Cards
Gardening
Music Programs
Social Events/Outings

Special Programs and Services

Memory Care
Occupational Therapy
Pet Therapy
Physical Therapy
Speech Therapy

Facility record

License number: 12414
License status: Licensed
Licensed capacity: 60 beds
Rooms: 36 private, 12 shared
Beds by payment type: 60 private pay
Extended care beds: 60
Nurse on staff: Yes, 24 hours, on staff
Administrator: Richard Williams
Licensee: Arbor Terrace Ortega LLC
Current license issued: Dec 19, 2025
License expires: Dec 18, 2027

Payment and coverage

Medicaid assisted living waiver
Medicaid assistive care services
Optional State Supplement beds
VA benefits accepted
Insurance or HMO accepted

The waiver covers long-term care costs. Assistive care services covers personal care only. Optional State Supplement beds are set aside for low-income residents whose income does not cover room and board.

Languages spoken

English

Questions worth asking

Which staff are awake overnight, and how many?
What is the monthly rate, and what is billed on top of it?
What happens if my parent's care needs increase?
Can I see the last inspection report and the plan of correction?

Source: Florida Agency for Health Care Administration (AHCA) licensing and survey records. Verified 2026-08-15. Every licensed home appears here whether or not it pays us.

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