14 beds - small home

Pleasantville ALF

609 Oak Avenue, Mount Dora, FL 32757-6039 - Lake County

Call (352) 383-3140 View on map State record

Findings by severity

Florida sorts every inspection deficiency into a severity class, Class I being the most serious. These counts cover the state's current review period.

Unclassified

Severity not classified in the state record

Inspection history

12 published surveys since January 2013, 3 of them complaint investigations. This is the full record, so it reaches further back than the review-period counts above.

Apr 9, 2026Standard
No deficiencies cited
Jun 4, 2025Monitor
No deficiencies cited
May 1, 2024Standard
No deficiencies cited
Jun 30, 2021Monitor
No deficiencies cited
Oct 23, 2019Standard
No deficiencies cited
May 30, 2019Monitor
No deficiencies cited
Dec 13, 2017Standard
No deficiencies cited
Dec 16, 2015Standard
4 deficiencies cited
- Class 3Admissions - Health AssessmentCorrected Feb 3, 2016
- Class 3Training - Staff In-serviceCorrected Feb 3, 2016
- Class 3Training - Do Not Resuscitate OrdersCorrected Feb 3, 2016
- Class 3LMH - TrainingCorrected Feb 3, 2016
Apr 29, 2014Complaint investigation
No deficiencies cited
Oct 14, 2013Standard
2 deficiencies cited
- Class 3Medication - Assistance with Self-adminCorrected Dec 18, 2013
- Class 3Training - Do Not Resuscitate OrdersCorrected Dec 18, 2013
Aug 20, 2013Complaint investigation
No deficiencies cited
Jan 16, 2013Complaint investigation
1 deficiency cited
- Class 3Resident Care - SupervisionCorrected Mar 11, 2013

Legal actions on file

Formal actions the state took. Actions may predate the current owner.

Action	Reason	Initiated	Fine
Fine	Survey	Jun 23, 2011	$1,000
Fine	Survey	Mar 3, 2005	$2,500
Fine	Survey	Dec 27, 2004	$3,000

What this home reports offering

Self-reported to the state by the facility. Confirm anything that matters to you.

Activities

Arts and Crafts
Exercise Classes
Games/Cards
Gardening
Music Programs
Shopping

Consumer Information

Bed Hold Policy

Special Programs and Services

Massage Therapy/Spa
Memory Care
Occupational Therapy
Physical Therapy
Speech Therapy

Facility record

License number: 7968
License status: Licensed
Licensed capacity: 14 beds
Rooms: 1 private, 13 shared
Beds by payment type: 14 private pay
Nurse on staff: Yes, 24 hours, contracted
Administrator: Marilou Ocampo
Licensee: Jem's Tender Heart Care INC
Current license issued: Mar 20, 2026
License expires: Mar 19, 2028

Payment and coverage

Medicaid assisted living waiver
Medicaid assistive care services
Optional State Supplement beds
VA benefits accepted
Insurance or HMO accepted

The waiver covers long-term care costs. Assistive care services covers personal care only. Optional State Supplement beds are set aside for low-income residents whose income does not cover room and board.

Languages spoken

English

Questions worth asking

Which staff are awake overnight, and how many?
What is the monthly rate, and what is billed on top of it?
What happens if my parent's care needs increase?
Can I see the last inspection report and the plan of correction?

Source: Florida Agency for Health Care Administration (AHCA) licensing and survey records. Verified 2026-08-15. Every licensed home appears here whether or not it pays us.

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