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120 beds - large community

The Windsor At Ortega

5939 Roosevelt Boulevard, Jacksonville, FL 32244 - Duval County

Call (904) 353-9500View on mapState record

Findings by severity

Florida sorts every inspection deficiency into a severity class, Class I being the most serious. These counts cover the state's current review period.

The state has not recorded any survey deficiencies for this home in its published history. That is uncommon: only a minority of Florida homes have a clear record.

Inspection history

16 published surveys since May 2014, 7 of them complaint investigations. This is the full record, so it reaches further back than the review-period counts above.

  1. Complaint investigation
    No deficiencies cited
  2. Standard
    No deficiencies cited
  3. Standard
    2 deficiencies cited
    • Class 3Resident Care - Elopement StandardsCorrected Feb 22, 2021
    • Class 3Training - Do Not Resuscitate OrdersCorrected Feb 22, 2021
  4. Complaint investigation
    No deficiencies cited
  5. Standard
    No deficiencies cited
  6. Monitor
    No deficiencies cited
  7. Complaint investigation
    No deficiencies cited
  8. Complaint investigation
    No deficiencies cited
  9. Complaint investigation
    No deficiencies cited
  10. Expansion
    2 deficiencies cited
    • Class 3Food Service - Dietary StandardsCorrected Jun 21, 2017
    • Class 4Background Screening; Prohibited OffensesCorrected Jun 21, 2017
  11. Complaint investigation
    No deficiencies cited
  12. Standard
    2 deficiencies cited
    • Class 3Training - Staff In-serviceCorrected Aug 8, 2016
    • Class 3Training - Do Not Resuscitate OrdersCorrected Aug 8, 2016

Showing the 12 most recent of 16 published surveys. The rest are on AHCA's public record search.

Legal actions on file

Formal actions the state took. Actions may predate the current owner.

ActionReasonInitiatedFine
FineSurveyFeb 23, 2021$500
Change of ownership occurredNot statedNov 10, 2016-
FineSurveyJul 26, 2016$500

What this home reports offering

Self-reported to the state by the facility. Confirm anything that matters to you.

Activities

  • Arts and Crafts
  • Cooking Classes
  • Dancing
  • Exercise Classes
  • Games/Cards
  • Gardening
  • Music Programs
  • Other
  • Shopping
  • Social Events/Outings
  • Theater and Movies
  • Yoga

Consumer Information

  • Bed Hold Policy

Special Programs and Services

  • Audiology
  • Massage Therapy/Spa
  • Memory Care
  • Pet Therapy
  • Physical Therapy

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