170 beds - large communityMedicaid waiver

Brookdale Mandarin

10790 Old St Augustine Rd, Jacksonville, FL 32257 - Duval County

Call (904) 260-0800 View on map State record

Findings by severity

Florida sorts every inspection deficiency into a severity class, Class I being the most serious. These counts cover the state's current review period.

Class II

Direct threat to resident health, safety or security

Class III

Indirect threat to resident health, safety or security

Inspection history

24 published surveys since July 2013, 13 of them complaint investigations. This is the full record, so it reaches further back than the review-period counts above.

Feb 5, 2026Complaint investigation
No deficiencies cited
Oct 9, 2025Standard
No deficiencies cited
Aug 13, 2025Complaint investigation
No deficiencies cited
Aug 27, 2024Standard
No deficiencies cited
Jan 12, 2024Complaint investigation
No deficiencies cited
Nov 13, 2023Complaint investigation
1 deficiency cited
- Class 2Resident Care - Rights & Facility ProceduresCorrected Jan 12, 2024
Jun 30, 2022Standard
1 deficiency cited
- Class 3Records - StaffCorrected Aug 31, 2022
Oct 7, 2020Complaint investigation
No deficiencies cited
Aug 11, 2020Complaint investigation
1 deficiency cited
- Class 3Emergency Management PlanningCorrected Sep 16, 2020
Nov 15, 2019Complaint investigation
No deficiencies cited
Jul 18, 2019Standard
No deficiencies cited
Feb 11, 2019Complaint investigation
1 deficiency cited
- Class 3Resident Care - SupervisionCorrected Mar 28, 2019

Showing the 12 most recent of 24 published surveys. The rest are on AHCA's public record search.

Legal actions on file

Formal actions the state took. Actions may predate the current owner.

Action	Reason	Initiated	Fine
Fine	Survey	Dec 7, 2023	$5,000
Fine	Reporting	Sep 27, 2019	$300
Fine	Reporting	Sep 9, 2019	$500
Fine	Reporting	Dec 12, 2018	$150
Fine	Reporting	Apr 25, 2018	$500
Fine	Survey	May 8, 2017	$500
Fine	Survey	Jan 10, 2017	$500
Fine	Reporting	Sep 1, 2016	$500
Fine	Survey	Dec 31, 2013	$1,500

What this home reports offering

Self-reported to the state by the facility. Confirm anything that matters to you.

Activities

Arts and Crafts
Cooking Classes
Dancing
Exercise Classes
Games/Cards
Gardening
Music Programs
Shopping
Social Events/Outings
Theater and Movies

Consumer Information

Bed Hold Policy

Facility record

License number: 8789
License status: Licensed
Licensed capacity: 170 beds
Rooms: 133 private, 16 shared
Beds by payment type: 170 private pay
Nurse on staff: Yes, 24 hours, on staff
Administrator: Katrina Williams
Licensee: Summerville At Mandarin LLC
Current license issued: Nov 30, 2025
License expires: Nov 29, 2027

Payment and coverage

Medicaid assisted living waiver
Medicaid assistive care services
Optional State Supplement beds
VA benefits accepted
Insurance or HMO accepted

The waiver covers long-term care costs. Assistive care services covers personal care only. Optional State Supplement beds are set aside for low-income residents whose income does not cover room and board.

Languages spoken

English
Spanish

Questions worth asking

Which staff are awake overnight, and how many?
What is the monthly rate, and what is billed on top of it?
What happens if my parent's care needs increase?
Can I see the last inspection report and the plan of correction?

Source: Florida Agency for Health Care Administration (AHCA) licensing and survey records. Verified 2026-08-15. Every licensed home appears here whether or not it pays us.

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